Refund And Return Policy

1. Order Cancellations

Orders can be cancelled within 12 hours of placing the order by contacting us via email.

Once your order has been dispatched, cancellation requests cannot be accepted.

2. Returns & Replacements

We accept returns or replacements only for products that are:

• Damaged during delivery
• Defective
• Incorrect items received

To request a return, please contact us within 48 hours of delivery and include clear photos of the issue.

3. Non-Returnable Items

For hygiene and safety reasons, products that have been opened or used are not eligible for return, replacement, or exchange.

4. Refund Process

Once your return request is approved and verified:

• Refunds will be processed to the original payment method within 7–10 working days.
• Shipping and handling charges are non-refundable.

5. Contact for Returns

To initiate a return or request support, please email us with your:

• Order Number
• Reason for Return
• Photos of the Product (if applicable)